Sierra Central
Credit Union Notifications
Visit sierracentral.com on Desktop / If using a mobile device, open the Sierra Central Credit Union app.
From a desktop device, Visit sierracentral.com and and select 'Login' in the navigation bar.
From a mobile device, open the Sierra Central Credit Union app, tap the 'Register' icon located on the bottom left of your screen.
Review and accept the terms and conditions of SCCU Online Banking and Bill Payer Electronic Fund Transfer Disclosure and Agreement.
Answer the security questions asked during the registration process.
If all questions are answered correctly, the system will proceed to the next step for verification. If unable to answer the questions, the system will notify you of the failure and advise you to contact the Call Center (1-800-222-7228) for further assistance.
Upon successful registration, you'll be prompted to select a new Username and Password.
Contact us by phone at:
1-800-222-7228.
Prefer in-person? Visit a Sierra Central Branch.
Available for use. ATM Deposits made, will be available after the Upgrade is complete. The ability to check account balances at the ATM or on your ATM receipts, will not be available until after the Upgrade.
Account holders should have received 'New' Sierra Central Visa Credit Cards by now. It is now time to active your 'New' Sierra Central Credit Card and discontinue using your 'Old' credit card, effective (10/10/22) please.
Please remember to register your "New" Credit Card in CardValet. You can download the CardValet app today in the Android App on Google Play or in the Apple Store.
Please note, current credit card details are not visible in Online Banking. Details will be updated as soon as possible. We apologize for the inconvenience and hope to have the Credit Card information updated in your Online Banking Account soon.
Available for use. Members need to first "Re-Register" for Online Banking, as soon as possible, to have access to Bill Pay details and to ensure they have properly updated as well as to make sure payments continue as scheduled.
If you are a current Bill Pay user, after you 're-register' for Online and/or Mobile Banking, you should have immediate access to your Bill Pay details. We do ask that you please verify your Bill Pay transactions to ensure the details are correct.
If you had Recurring Transfers set up, both internal, external or via Zelle, you will need to re-establish transfers and any alerts that may have been set up. Please re-establish these transfers, after you 're-register' for Online and/or Mobile Banking.
Members will be receiving new Account Numbers. You will be able to locate your new account number(s) on statements or once you have 'Re-Registered' in Online and/or Mobile Banking you can view your 'New' full Account Number by clicking on each Account, then under the account 'Details' link, please click on 'Show Full Account Number'.
Your Checking Account number will remain the same and is located on your printed checks including the check digit. If you have used this number, prior to setting up any payments or deposits, no action is needed on your part. While we will continue to honor deposits, withdrawals and payments made using any of your current account numbers, we do encourage you to eventually update your new account numbers with your other financial services and/or payment/deposit providers.
After the System Upgrade, you will receive a combined statement for all your Checking and Savings accounts. This will include Money Markets and Share Certificates. You will receive separate statements for loan accounts (auto, home, VISA or personal) which will be mailed monthly.
New statements will have a different look and will provide you with your new account numbers, for each of your accounts. Members will receive multiple statements for the month of October. Some statements will include transaction history through October 10, 2022 and other statements will include transaction history beginning on October 11, 2022.
Currently your transfer(s) are set up to pull directly from your (payroll deposit and/or ACH deposit). Moving forward, this will change to pull from your account, once your payroll and/or ACH deposit goes into your account.
We have two new options for you. If you have not contacted us to select which option you prefer moving forward, please call us immediately at 1-800-222-7228.
A program that offers low or no cost products and services based on a Members relationship.
This program will change after the System Upgrade. Rewards will now be awarded based on an individual relationship vs. household.
Sierra Central Relationship Rewards Program (as of 10/10/22).
Contact us by phone at:
1-800-222-7228.
Prefer in-person? Visit a Sierra Central Branch.
You need to “Register” again for Online or Mobile Banking. To do this click on the login button from our homepage (sierracentral.com), found in the top right corner. Then select “Register” on the left side of the page and go through the steps. Do not try to login using your old login codes, doing this could lock you out of the system. Also, please do not click on "Forgot Password."
We are currently experiencing a high call volume. Our Call Center will be open for 24 hours though 10/13, if you call during a non-peak time, your wait time may be shorter.
No. Your Zelle wasn't transferred to a different financial institution. This is part of your System Upgrade and your account information was updated with Zelle, it did not transfer to another financial institution. We apologize for the inconvenience.
Yes. By October 6th all Sierra Central Visa Credit Card Holders should have received new cards. We now offer credit card holders a Premier, Premier Plus or Business credit card. The Premier Plus is our Rewards card.
Please activate your new card on or after October 10, 2022. Do not destroy your current Sierra Central Visa Credit Card until after October 10. You will be able to use your current card through October 9th. On October 10th, once you have activated your "New" card, it will be ready for use.
No. The same terms on you current Sierra Central Visa Credit Card will carry over to your New Premier or Premier Plus card.
You can advance up to $2,000 a day with a total limit of 50% of your total credit line. Please note, there is a fee for a Cash Advance of $10 or 3%, whichever is greater.
Yes. Sierra Central is available by phone 24-hours a day starting Friday, October 7 @ 7 a.m. thru Thursday, October 13 @ 7 p.m. You can reach us at 1-800-222-7228.
Yes. The routing number will remain the same - 321174770. This nine-digit code identifies our institution and is where Members go to direct the exchange of funds to and from one another and will not be changing.
No. Our Upgrade begins at 6 p.m. on October 7, 2022 which is our normal branch closure time. Branches are closed on Saturday's and Sunday's and Monday, October 10, 2022 is a bank holiday, which is also a normal closure day for our establishment. We will be working behind the scenes all weekend to ensure we complete this Upgrade. You may see staff in branches, but they will be closed 10/7 at 6 p.m. to 10/11 at 9 .m., to the public.
Loan applications are not accessible online during the Upgrade weekend. Please visit us online at sierracentral.com/borrow/personal, starting Tuesday, October 11, 2022.
Yes. All Members will receive a new account number(s) effective October 11, 2022. You will be able to locate your new account number(s) on statements or by logging into Online Banking. Your Checking Account number will remain the same and is located on your printed checks including the check digit.
If you have used this number, prior to setting up any payments or deposits, no action is needed on your part. While we will continue to honor deposits, withdrawals and payments made using any of your current account numbers, we do encourage you to eventually update your new account numbers with your other financial services and/or payment/deposit providers.
Yes. Debit cards that Members currently use, will remain the same. Debit cards can be used over the System Upgrade weekend. Please prepare for possible interrupts over the Upgrade weekend and have cash on hand. After the Upgrade, Debit cards will work as usual.
No, you can use the same login username and password as long as they meet the criteria. Also, you need to register using your own personal information.
We do apologize if there were any issues with this service, the service is operational now, please call 1-800-222-7228, press option 2, and follow the prompts.
Our Call Center staff is there for you! You can reach our Call Center from 7 a.m. to 7 p.m., Monday through Friday at 1-800-222-7228.